Support
A question, a problem or an idea? We answer every message, usually within one business day.
Get help
Write to us at administration@naviassistant.ai. We usually reply within one business day.
From Aya: open Aya Center, then Feedback, to report a problem or send an idea. A screenshot can be attached.
Frequently asked questions
How do I connect a tool?
Open Aya Center, then Connectors, choose the tool and click Connect. You sign in on the tool's own page and choose what Aya may use. Every integration is described on the Integrations page.
How do I disconnect a tool, and what is deleted?
In Aya Center, Connectors, open the tool, click Manage, then Disconnect. Aya stops using it at once and deletes what she had read from it, such as its documents and synced messages. Your other tools keep working.
How does the 14-day trial work, and how do I cancel?
The trial is free for 14 days. Aya reminds you 3 days before the first payment. You cancel in two clicks from Aya Center, Subscription, Manage, and nothing is charged if you cancel before the end of the trial.
Does Aya send messages without asking me?
No. Every email, message, event or change in one of your tools is shown to you on a card first. Nothing leaves until you approve it.
What happens to my data?
Your data is used only to run Aya for you. It is never sold, never used for advertising and never used to train AI models. Read our privacy policy for the details.
How do I download Aya?
Aya runs on Mac (macOS 12 or later) and Windows 10 and 11. Download it from the links below, open it and sign in with Google or with a code sent by email.