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Beauty salons & spas

A full agenda, clients who come back, and no time on the phone.

Navi automates bookings, reminders and win-backs so your team does beautiful work instead of answering messages.

  • 24/7bookings on WhatsApp and Instagram
  • D-1confirmation before every appointment
  • 6 weeksand a client is invited back automatically

Our targets for every automation we build.

Where founders usually start

  • Operations

    Bookings from Instagram and WhatsApp

    A message becomes a booking in a minute.

    Twenty DMs a day asking for prices and slots.

    Before

    The receptionist answers between clients; half the DMs wait until evening.

    After

    An assistant answers at once with prices, free slots and the stylist, then books and confirms.

    More bookings, less time on the phone.

    • Instagram
    • WhatsApp
    • Fresha
    • Calendar

  • Operations

    Confirmations and reminders

    Every appointment confirmed the day before.

    A Saturday with three no-shows.

    Before

    Empty chairs on the busiest day.

    After

    A reminder the day before with Confirm / Move; a cancelled slot is offered to the waiting list.

    Saturdays stay full.

    • WhatsApp
    • SMS
    • Calendar

  • Marketing

    Clients invited back on time

    Nobody drifts away without an invitation.

    A client used to come every month; she has not booked for eight weeks.

    Before

    Nobody notices until she is gone.

    After

    After six weeks without a visit, a friendly message with her usual service and two slots; after ten, a small welcome-back offer.

    Loyal clients stay loyal.

    • WhatsApp
    • Instagram
    • CRM

  • Marketing

    Google reviews after each visit

    Your best clients become your advertising.

    Clients leave delighted and say nothing online.

    Before

    The salon down the street has three times more reviews.

    After

    A thank-you message after the visit with the review link; a low rating goes privately to the manager.

    More reviews, more new clients.

    • WhatsApp
    • Google Reviews

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What Navi builds

  • Workflow automation

    Connect your tools and remove repetitive work across sales, operations and finance.

  • AI assistants

    Assistants trained on your processes to answer, prepare and route work for your team.

  • Integrations

    Your CRM, e-commerce, documents and payments talking to each other reliably.

  • Consulting

    Strategy and research on where AI actually creates value in your company.

Automate one step at a time

Small automations. A business that runs itself.

Nobody automates a company in one go. You remove one repetitive task, then another, then another. Each one looks small; together they become the business that keeps moving while you build it.

  1. 1
    First

    Clients book themselves on Instagram and WhatsApp.

  2. 2
    Then

    Confirmations fill the agenda and cut the no-shows.

  3. 3
    Soon

    Clients who have not come for a while are invited back.

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